Zoomcar Reports Robust Performance in its First Quarter 2024 Results

Bangalore, India – [16 August, 2024]Zoomcar Holdings, Inc. (Nasdaq: ZCAR) (“Zoomcar,” the “Company,” “we,” or “our”), the leading marketplace for car sharing in emerging markets, today reported select financial results for the first fiscal quarter ended June 30, 2024.

 

Management Commentary: “Our first fiscal quarter results reflect a robust performance in our ongoing efficiency efforts. We achieved record non-GAAP gross profit and contribution profit, while also laying the groundwork for substantial revenue growth in the coming quarters,” stated Hiroshi Nishijima, CEO of Zoomcar. “This period also marked a significant milestone with the third consecutive quarter of contribution profit. As we look ahead to the end of Fiscal year 2025, we anticipate a meaningful return to growth, supported by enhanced profitability due to our streamlined operational infrastructure.”

 

Zoomcar continues to make significant progress across the company’s strategic priorities:

 

  1. Number of bookings: Total number of bookings increased by 9% from 103,643 bookings during the three months ended June 30, 2023, to 112,944 for the three months ended June 30, 2024. This is an important milestone as we achieved this marginal growth with lower expenditure on performance marketing and host incentivisation, a reflection of strong demand and brand strength. 
  2. Contribution Margin: Our contribution margin improved significantly from a contribution loss of 45% or $1.2 million for the three months ended June 30, 2023, to a contribution profit of 20% or $0.5 million for the three months ended June 30, 2024. This is the third consecutive quarter where we have posted a contribution profit.
  3. Cost Optimisation Efforts: We successfully reduced our cost of revenue by 58%, from $3.6 million during the three months ended June 30, 2023, to $1.5 million during the three months ended June 30, 2024. This significant reduction was a result of broad-based cost optimization initiatives driven by technology and product. An example is a tighter guest verification process which uses multiple inputs from Aadhar, driving license and selfie authentication. This has led to a healthy reduction in late returns and accidents.
  4. Reduction in adjusted EBITDA: Our adjusted EBITDA demonstrated significant improvement, narrowing from a loss of $6.8 million during the three months ending June 30, 2023, to a loss of $3.3 million during the three months ending June 30, 2024. This reduction underscores the effectiveness of our cost management strategies and our unwavering commitment to operational efficiency. 
  5. Guest trip rating has reached an all-time high: During the three months ending June 30, 2023, the platform’s average guest trip rating was 4.16. By the end of Q1 2024, our product-focused approach to enhancing the customer experience continued to yield dividends. Our commitment to improving in-trip communication between guests and hosts resulted in a significant step function improvement in the overall in-trip experience for both customer groups. The average guest trip rating now stands at an impressive 4.71, the highest to date. Additionally, the number of active vehicles with a platform rating exceeding 4.5 reached 5,648 in the quarter. As we look ahead, we remain dedicated to enhancing the quality of the guest and host experience, expecting further improvements in guest trip ratings and the number of active vehicles with ratings exceeding 4.5.

Together as a team, we are working towards making the fiscal year ending March 31, 2025, a year of sustainable growth and profitability. Under the new leadership team, we are committed to becoming a customer obsessed company for our Hosts and Guests.

 

For a detailed look at the financials and more insights, you can access the full quarterly report here

 

About Zoomcar:

Founded in 2013 and headquartered in Bengaluru, India, Zoomcar is a leading marketplace for car sharing focused in India. The Zoomcar community connects Hosts with Guests, who choose from a selection of cars for use at affordable prices, promoting sustainable, smart transportation solutions in India.

 

Non-GAAP Financial Measure:

To supplement our financial statements, which are presented on the basis of U.S. generally accepted accounting principles (GAAP), the following non-GAAP measures of financial performance are included in this release: Net loss per share, contribution margin, and adjusted EBITDA. A reconciliation of GAAP to adjusted non-GAAP financial measures is included as an attachment to this press release. We believe these non-GAAP financial measures are useful to investors in assessing our operating performance. We use these financial measures internally to evaluate our operating performance and for planning and forecasting of future periods. We also believe it is in the best interests of investors to provide this non-GAAP information.While we believe these non-GAAP financial measures provide useful supplemental information to investors, there are limitations associated with the use of these non-GAAP financial measures. These non-GAAP financial measures may not be reported by competitors, and they may not be directly comparable to similarly titled measures of other companies due to differences in calculation methodologies. The non-GAAP financial measures are not an alternative to GAAP information and are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures. They should be used only as a supplement to GAAP information and should be considered only in conjunction with our consolidated financial statements prepared in accordance with GAAP.

 

Forward Looking Statement:

This press release may contain forward-looking statements about our plans, efforts, projections, goals, commitments, expectations, or prospects related to our business. These forward-looking statements reflect our management’s expectations of financial performance and ability to operate the business and execute our anticipated business plans and strategy. These statements entail significant risk and uncertainty. To identify these forward-looking statements, we use terms such as “may,” “will,” “aim,”  “improve,” “estimate,” “efficient”, “intend,” “indicate,” “continue,” “promote,” “believe,” “boosting”, “elevate,” or “enhance,” or the negatives thereof, as well as other variations or comparable terminology. We ask that you read statements that contain these terms carefully because we believe this information is important for our investors and customers. Any forward-looking statement in this press release refers solely to what is accurate as of the day it is issued or based on assumptions that Zoomcar believes to be reasonable. The actual results and outcomes may materially differ due to various factors or events beyond our control which we may not be foreseeable at all times. We cannot guarantee or assure any plan, initiative, projection, goal, commitment, expectation, or prospect set forth in this press release can or will be achieved. We undertake no obligation to alter or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, save and except as required by law.

 

Contact Details:

 

Akarshit Gulati: akarshitg@avianwe.com

Bhagyashree Rewatkar: bhagyashree.rewatkar@zoomcar.com

 

Reconciliation of GAAP to Non-GAAP Metrics

The following is the reconciliation of adjusted EBITDA to the most comparable GAAP measure, Net Loss.


Adjusted EBITDA is a non-GAAP financial measure that represents our net income or loss adjusted for (i) provision for income taxes; (ii) other income and (expense), net; (iii) depreciation and amortization; (iv) stock-based compensation expense; and (v) finance costs.

Contribution Profit/(Loss)

We define contribution profit (loss) as our gross profit plus (a) depreciation expense included in cost of revenue, (b) stock-based compensation expense included in cost of revenue, (c) other general costs included in cost of revenue (rent, software support, insurance, travel); less (i) Host incentive payments and (ii) marketing and promotional expenses (excluding brand marketing).

Zoomcar Successfully Launches First Fulfillment Center in Chennai | Confirms expansions to 100+ fulfillment centers with 1000+ car additions by December 2024

Bengaluru, India – [9 August, 2024] – Zoomcar, Zoomcar Holdings, Inc. (“Zoomcar” or the “Company”) (Nasdaq: ZCAR), the NASDAQ-listed leading marketplace for self-drive car sharing, has successfully launched their first Fulfillment Center in Chennai with plans to add 100+ centers & 1000+ cars by December 2024. These Fulfillment Centers are operated by 3rd party service providers who are verified, trained and guided by Zoomcar. Designed to elevate Guest experiences, these centers manage end to end operations of car listings on behalf of Hosts who want to earn by sharing their cars but find it challenging to do it themselves.

The key success factors of top Zoomcar Hosts who earn up to ₹60,000 per month with a single car is a 4.5+ rating, easy availability at high demand locations, and a good car model. Zoomcar with its 11 years of expertise in running a car sharing business helps these Fulfillment Centers on providing high quality services to Guests. Hosts pay a nominal fee to get an array of services from these centers like managing their car, regular cleanliness, safe & secure parking space at top locations in hot spots, delivery & pick up of car to Guests & service centers, one on one coordination with Guests, & many more.

Cars managed through the Fulfillment Center are tagged as “Assured by Zoomcar” on the Zoomcar app, offering Guests reliable booking options with 24/7 pick-up and drop-off. Zoomcar’s pilot in Chennai has shown promising results, where over 20 Hosts showed interest in listing their cars within days of launch and got an average of 3 bookings within 24 hours of car listing.

Hiroshi Nishijima, CEO of Zoomcar, said: “Since 2013 we’ve been the largest platform for self drive cars in India and we are obsessed with providing assured bookings to our Guests. With our decade long experience we wanted to extend our expertise to Hosts to simplify car sharing for them and help manage their cars without any operational hustle. It’s like signing up for an SIP and getting regular returns.”

“As a Zoomcar Host, I’ve been thrilled with the earnings potential from car sharing. Signing up with the Fulfillment Center has made the entire process incredibly easy and convenient. I no longer have to worry about the logistics allowing me to earn a steady income without any hassle. It’s the perfect solution for someone like me who wants to share my car but doesn’t have the time to manage it personally.” said Mr. A Prathap, a satisfied Zoomcar Host from Chennai. 

Zoomcar previously operated on a car ownership business model before it turned to a marketplace. Their expertise in providing smooth Guest experiences over 11 years will translate into Host success stories via these Fulfillment Centers. Zoomcar aims to grow this model and encourage the addition of over 1000+ Hosts across 100+ cities by December 2024. 

About Zoomcar:

Founded in 2013 and headquartered in Bengaluru, India, Zoomcar is a leading marketplace for car sharing focused in India. The Zoomcar community connects Hosts with Guests, who choose from a selection of cars for use at affordable prices, promoting sustainable, smart transportation solutions in India.

Forward Looking Statement:

This press release may contain forward-looking statements about our plans, efforts, projections, goals, commitments, expectations, or prospects related to the Fulfillment Centers launched in partnership with our service providers. These forward-looking statements reflect our management’s current expectations with respect to this partnership and enhanced Guest experience through these Fulfillment Centers thereof and these statements may entail significant risk and uncertainty. To identify these forward-looking statements, we use terms such as “may,” “will,” “aim,” “elevate”, “promising” “encourage,” “estimate,” “intend,” “indicate,” “continue,” “promote,” “believe,” “grow”,  or “enhance,” or the negatives thereof, as well as other variations or comparable terminology. We ask that you read statements that contain these terms carefully because we believe this information is important for our investors and customers. Any forward-looking statement in this press release refers solely to what is accurate as of the day it is issued or based on assumptions that Zoomcar believes to be reasonable. The actual results and outcomes may materially differ due to various factors or events beyond our control which we may not be foreseeable at all times. We cannot guarantee or assure any plan, initiative, projection, goal, commitment, expectation, or prospect set forth in this press release can or will be achieved. We undertake no obligation to alter or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, save and except as required by law.

Contact:

Akarshit Gulati: akarshitg@avianwe.com

Bhagyashree Rewatkar: bhagyashree.rewatkar@zoomcar.com 

Zoomcar Launches Unified App for Guests and Hosts, Enhancing User Experience and Streamlining Operations

Bangalore, India – [7 August, 2024] – Zoomcar, Zoomcar Holdings, Inc. (“Zoomcar” or the “Company”) (Nasdaq: ZCAR), the NASDAQ-listed leading marketplace for self-drive car sharing, has announced the launch of its new & improved unified app that’s designed ​​to upgrade the car sharing experience for both Guests and Hosts. The new app will be faster, smoother to use packed with over 10+ feature upgrades that will further boost the growth of addition of more cars & Hosts on to the platform. 

Previously, Zoomcar had two apps – Zoomcar app was used by over 10M Guests to book a self drive car from widest range of 25,000+ car options while Zoomcar Host app was used by its community of 20,000+ Hosts who share their car on Zoomcar for managing their car listings. This strategic move is vital for Zoomcar’s business, where over 40% of Guests also own cars. With this new app, Guests can effortlessly start their micro business as a Zoomcar Host, and Hosts can seamlessly book a car as Guests, all with just one app.

Guests will have access to a quicker experience while booking a car as Zoomcar improves their catalog with top rated cars and a dedicated “Guest Favourites” feature that has a selection of frequently booked & highly rated cars by other Guests. This feature is designed to facilitate more reliable car selections, enhancing the overall booking experience with trustworthy reviews.

Zoomcar Hosts will now have more control on running their micro business on Zoomcar with the unified app. They can manage multiple cars in just one tab “Your cars” and also simultaneously check their car’s ranking real time to stay updated with how cars from other Hosts in their area are listed as competition. Additionally, Hosts will have the flexibility to choose minimum booking duration, opt out of late night bookings and also switch on automatic listing extensions so their listings don’t expire. New Zoomcar Hosts can now opt for installation of a GPS tracker and keyless entry device right after signing up on the app. 

Hiroshi Nishijima, CEO of Zoomcar, stated, “We’ve been spending a lot of time listening & meeting with our Hosts in the past few months and our unified app has been meticulously designed to provide far more controls to our Hosts and encourage car sharing as a growing business in India. We are obsessed with our customers’ experience and the timing of the launch fits perfectly as we continue to see rising high demand for the Independence Day long weekend.”

Vishal Ramrakhyani, Head of Engineering at Zoomcar, added, “Our engineering & product teams dedicated their time in understanding customer feedback and developed a unified Zoomcar app that integrates all functionalities required by both Guests and Hosts. The new features, such as ‘Guest Favourites’ and easy car listing control for Hosts, are designed to make the platform more intuitive and user-friendly.”

In their annual report for fiscal year ending March 2024, Zoomcar reported improvement in their platform’s average trip rating to 4.66 on a 5 point scale along with an increase in net revenue by 12% from $8.83 million to $9.90 million. Their unified app initiative reflects Zoomcar’s commitment to continuously improving its services and ensuring that both Guests and Hosts enjoy a superior experience under its new leadership team. 

To experience their all new app, download the Zoomcar app from the App Store or Google Play Store.

 

About Zoomcar:

Founded in 2013 and headquartered in Bengaluru, India, Zoomcar is a leading marketplace for car sharing focused in India. The Zoomcar community connects Hosts with Guests, who choose from a selection of cars for use at affordable prices, promoting sustainable, smart transportation solutions in India.

 

Forward Looking Statement:

This press release may contain forward-looking statements about our plans, efforts, projections, goals, commitments, expectations, or prospects related to the launch of the unified app. These forward-looking statements reflect our management’s current expectations with respect to the use and implementation of the unified app extended thereof and these statements may entail significant risk and uncertainty. To identify these forward-looking statements, we use terms such as “may,” “will,” “aim,”  “empower,” “estimate,” “intend,” “indicate,” “continue,” “promote,” “believe,” “boosting”, “elevate,” or “enhance,” or the negatives thereof, as well as other variations or comparable terminology. We ask that you read statements that contain these terms carefully because we believe this information is important for our investors and customers. Any forward-looking statement in this press release refers solely to what is accurate as of the day it is issued or based on assumptions that Zoomcar believes to be reasonable. The actual results and outcomes may materially differ due to various factors or events beyond our control which we may not be foreseeable at all times. We cannot guarantee or assure any plan, initiative, projection, goal, commitment, expectation, or prospect set forth in this press release can or will be achieved. We undertake no obligation to alter or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, save and except as required by law.

Contact:

Akarshit Gulati: akarshitg@avianwe.com

Bhagyashree Rewatkar: bhagyashree.rewatkar@zoomcar.com 

Zoomcar Annual Report 2024: A Year in Review

If we look at the fiscal year ended March 31, 2023, it was the year of transitioning from asset-heavy rental car model to peer-to-peer car sharing marketplace model.

And, in the beginning of the fiscal year ended March 31, 2024, we had positioned it as the year of optimization driven by technology and operational efficiency.

As we delve into Zoomcar Holdings Inc.’s annual report for fiscal year ended March 31, 2024, we would like to highlight the significant strides made by us in improving our financial performance:

  1. Revenue Growth: Our net revenue increased by 12% from $8.83 million in fiscal year ended March 31, 2023 to $9.90 million in fiscal year ended March 31, 2024. This is a positive sign of our successful transition to a peer to peer car sharing marketplace.
  2. Cost Optimization Efforts: We successfully reduced our cost of revenue by 50%, from $20.68 million in fiscal year ended March 31, 2023 to $10.33 million in fiscal year ended March 31, 2024. This significant reduction was a result of broad-based cost optimization initiatives driven by technology and product. One example is a tighter Guest verification process which uses multiple inputs from Aadhar, driving license and selfie authentication. This has led to reduction in late return and accidents.
  3. Reduction in adjusted EBITDA: Our adjusted EBITDA improved from a loss of $32.11 million in fiscal year ended March 31, 2023 to a loss of $17.85 million in fiscal year ended March 31, 2024​. This reduction is a testament to the company’s effective cost management strategies and our focus on achieving operational efficiencies.
  4. Platform quality continues to improve at a steady pace: The platform’s average Guest trip rating was 4.16 in Q1 of fiscal year ended March 31, 2023 and we ended Q4 of fiscal year ended March 31, 2023 at 4.66. This clearly demonstrates that our product focused approach to the customer experience on the Zoomcar platform is continuing to pay dividends. A constant focus on building tools to better improve in-trip communication between Guests and Hosts represented a noticeable step function improvement in the overall in-trip experience for both sets of customers on the platform.

Together as a team, we are working towards making the fiscal year ending March 31, 2025 a year of sustainable growth and profitability. Under the new leadership team, we are committed to becoming a customer obsessed company for our Hosts and Guests.

For a detailed look at the financials and more insights, you can access the full annual report here.


Hiroshi Nishijima
CEO, Zoomcar